Return Eligibility

We accept returns within 50 days from the date of delivery. To be eligible for a return, the following conditions must be met:

  • The item must be in new, unused, and undamaged condition.
  • The product must include all original packaging and accessories.
  • Returns are not accepted for personalized or customized items.

Return Process

To initiate a return, please contact us at [email protected]. Include your order number and the reason for your return. We will provide you with instructions and a return label if applicable.

Refunds

Once your return is processed, we will issue a refund to the original payment method. Please note that shipping costs are non-refundable, and return shipping fees may apply unless the product is defective or incorrect.

Exchanges

If you wish to exchange an item, follow the return process and select a replacement product. We will cover the shipping costs for exchanges.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of receiving it. We will arrange for a return or provide a replacement at no additional cost to you.

Non-returnable Items

  • Gift cards
  • Downloadable software
  • Items with missing serial numbers or damaged packaging